Profile

I-view is a leading client-responsive information services company, specialising in data collection in both Australia and through APAC. I-view provides comprehensive data collection services, national fieldwork services focused on market and social research, packaging, mailing, data base management, data analysis, and dissemination of data.

Market Research companies, Corporations, and Government throughout Australia use I-view data collection services and systems. I-view is a market leader in data collection due to our well known and acknowledged superiority in capturing high stakes, mission critical data absolutely accurately and in a timely manner.

One key to any organisation’s success is how it uses its data – how the data is collected, managed, interpreted and applied to make informed and timely decisions. I-view has positioned itself to provide a dependable resource of extensive hands-on experience, technical expertise and qualified personnel in all aspects of data collection and data processing methodologies.

Our Business

I-view conducts some 500,000 hours of telephone interviewing, 250,000 hours of face to face interviewing and project manages thousands of different market and social research studies, data collection, mail management and fulfilment projects per annum. We have a considerable resource depth, a vast experience of the administration of survey programmes, and above all, we bring a quality culture to all projects.

Our core activities

• Market and social research fieldwork services - both telephone, face-to-face, CAPI/CAMI and on-line
• Large scale survey operations management of data collection, processing tasks and project integration services across multiple methodologies and geographic locations
• The provision of technical and statistical consulting to support design and methodology-related decisions
• The coding, tabulation, management and presentation of data
• Project design and operational consulting
• Telephone services – CATI (inbound, LOTE, auto dialling, monitoring facilities)
• Face to face interviewing including in home, mall intercept, centralised testing, CAPI and executive interviewing
• Data collection via web or e-mail
• On Line Panel Services 
• Audits and observational studies, including mystery shopping
• Recruitment for qualitative or quantitative research
• Coding and key entry
• Mail management / letter-drop services
• Data delivery in a range of electronic formats (SPSS, ASCII, Excel, ScyTab), report ready tables and charts
• Statistical/multivariate analysis and modelling
• Data mining, database creation and maintenance

Our Clients

We offer the marketplace a major supplier of data collection services (within Australasia and globally) with substantial large-scale project management experience and resources.

This is witnessed by the fact that many market and social researchers use I-view as their fieldwork supplier of choice. Corporations and Government bodies throughout Australia have used I-view data collection services and systems.

Who uses our research results?

Our core clients are commercial organisations such as manufacturers, service providers, advertising agencies and strategic and marketing consultants. Also Australian federal, state and local government agencies use market and social research.