Chris Askitis

General Manager

Chris has over 15 years experience in market and social research, co-ordinating and managing hundreds of national social and consumer projects.

As General Manager of I-view, Chris is responsible for financial, operational, and team aspects for the I-view business, reporting to the Chief Operating Officer and Managing Director. Chris manages a dedicated team of professionals to deliver services competitively within the Australian market. He is also responsible for the performance and growth of the I-view business and product development.

Chris has extensive experience in all areas of client services, project set up and management, large scale project co-ordination, as well as experience with full service research houses in all aspects of survey methodology.

When not at work Chris likes spending time with his wife and three young children, and enjoys fine food and a cold beer to end the week.

Mark Davis

Managing Director, Social Research

Mark has over twenty years technical and project management experience in social and market research. He has been responsible for the methodology evaluation, statistical analysis and reporting of many of the major projects undertaken by I-view over this period, with fields of investigation including transport, health, education and community services. Mark has presented at the AMSRS conference and other forums on market and social research and is a member of the Statistical Society of Australia. He also sits on the advisory committee of the School of Mathematical Sciences at Swinburne University.

In his current role, Mark is responsible for all government and social research undertaken by I-view. As a key account and project director, Mark has been centrally involved in most of the large scale CATI, face to face and multiple methodology projects undertaken by I-view.

With a background in statistics, Mark's many areas of expertise include project methodology, sampling, weighting and automated reporting. He has recently attained Qualified Practising Market Researcher (QPMR) accreditation, which demonstrates his commitment to continuous professional development. QPMR is the peak professional benchmark for market and social researchers.

Ben Bishton

National Operations Manager

Ben has been involved with I-view since 1999. He has extensive experience in a variety of both operational and management roles within our offline market research services.

In 2008 Ben took on his current position of National Operations Manager. Within that role he is now responsible for all data collection and for the quality and financial outcomes of all CATI, Online, Field and Coding & Data Entry projects run through each of I-view's three offices. Ben's experience encompasses all areas of project set up and the management of large scale projects, client services and resource management.

Neil Evans

National Client Services Director

Neil has over 20 years experience in market and social research, working with major Government Accounts, Blue Chip Companies and other Market Research Companies in Australia and Overseas.

As National Client Services Manager, Neil focuses on managing a team dedicated to client service from the very first interaction to the very last on every project. Neil is accountable for national client contact, overall client satisfaction, seeking new business and revenue growth.

Neil's vast experience across all interviewing methodologies and covering projects big and small ensures there is always an experienced hand guiding and supporting the I-view Client Service teams who in their own right are very experienced.

Neil returned to I-view in August 2011 after a year in Singapore and has gained an understanding of research in Asia with all its many challenges.

Neil is a known Rugby Union tragic willing to discuss teams selections at any time!

Glenn Maurer

National Quality Assurance Director

Glenn has worked for I-view for more than fifteen years in operational and management roles in both our market and social research operations, as well as our educational operations.

For the past five years Glenn has been predominantly involved in two key business areas - managing I-view's Online Services division, as well as operating as the Quality Assurance Manager and Occupational Health and Safety Manager for the Ipsos Group in Australia.

Glenn's experience includes managing the CATI facilities in our Sydney, Melbourne and Brisbane offices, as well as managing large scale, complex projects such as the Growing Up in Australia study and operational aspects of the Student Outcomes Survey. Glenn has also assumed responsibility for Profit and Loss and staff management within the Online Services division for the last 5 years. This division has been the fastest growing part of the I-view business.

Glenn is responsible for the maintenance of the Ipsos Group's ISO 9000, ISO 20252 and ISO 26362 accredited QA processes and procedures, and for ensuring that quality control processes, review mechanisms and OH&S policies across the Ipsos Group in Australia are functioning correctly.

John Karathomas

Data Services Manager

With over 12 years experience in market research, John has worked across all facets of the industry. His previous roles have included software support and data analyst. In his current role as National Manager of Data Services, Johns oversees the IT, scripting and data processing teams within Australia. His responsibilities extend to working closely with similar teams based in North America, Thailand, Romania and China.

John also has experience in project work, from small ad hoc studies to large government trackers, while employing a variety of data collection methodologies. With a background in statistics, combined with years of exposure in different data collection and tabulation tools, John is experienced in analysing needs and increasing efficiencies through using the right tools to deliver on timings and data quality.

Elaine Ledwidge

National Field Manager

Elaine can boast 25 years experience in the market research industry. She has held both Supervisory and Management positions in a number of research companies including AC Nielsen and Quadrant, with over 15 years service at I-view.

In her various roles, Elaine has worked on numerous large scale ad hoc and tracking projects. Her current position of National Field Manager at I-view entails nationally coordinating a variety of market research studies, servicing both research and end clients.

Elaine has previous experience in all areas of project management, recruitment and training of interviewers and the coordination of project resources on a national level. She reports directly to clients on questionnaire design, project progression and resources management, all the way through to project completion.

Aaron Morris

Operations Director - Media Research

Aaron has been involved in all facets of the data collection process at I-view over the last ten years, since beginning as a CATI interviewer in 2001. Since then he has held various roles including: CATI supervisor, Project Manager, Victorian State Manager and Client Services Director. During this time, he has built a wealth of knowledge and experience through his involvement in a diverse range of CATI, face to face, central location and online data collection projects. One of those projects involved the setup and running of the Auckland and Christchurch Household Travel Surveys.

Aaron's most recent progression within I-view was to take on his current role as Operations Director - Media Research.

Since beginning with I-view, Aaron has successfully managed a large number of ad hoc and tracking social and market research projects for both government and industry clients. In his time off, Aaron eats, sleeps and dreams about audience measurement for print media!

Peter Kirk

Client Service Director

Peter has over ten years experience in both the technical and project management spheres of market research. Within the industry, Peter has worked extensively in programming and data analysis. Beginning at I-view as a Senior Data Analyst in 2004, Peter has been involved in all facets of the data collection process.

His vast experience includes working on long-term trackers and ad hoc studies in the health and FMCG sectors. During his time at I-view, Peter has successfully managed a variety of complex research projects involving printing, fieldwork, telephone interviewing and complex data management.

Between 2009 and 2010 Peter was responsible for Online Services in I-view Victoria and he took on the role of Client Service Director for Victoria in January 2011.

Francis Courtney

Client Service Director

Francis has over ten years experience in market research, including co-ordinating and managing national social and consumer projects, after starting her career at ACNielsen as a telephone interviewer. She moved to I-view in 2007 as an Account Manager and has been successfully managing her role as Client Service Director for NSW since January 2010.

With a background in operations, Francis has extensive experience in all areas of project set up and project management. She has previously managed several ad hoc and tracking studies using methodologies including face to face, CATI & online, as well as mixed-method surveys. Francis has experience co-ordinating project resources across metropolitan and rural areas within NSW and on a national level. She reports to clients on questionnaire design, project progression, resources management, all the way through to project completion.

Emile El-azar

Account Director

Emile has been with I-view since August 2001, starting as a CATI interviewer. He has held various roles over the years, including CATI Manager in I-view's Sydney and Melbourne offices. In 2008 Emile moved into client service as a Project Manager in Melbourne and has been in his current role as an Account Director in I-view's Brisbane office since 2009.

Emile has managed projects for clients across Australia, conducted using a range of different methodologies, including CATI, face to face and online projects. He has also had experience managing a number of mixed-methodology projects.

When not at work, Emile enjoys following his favourite footy teams around the country in both the AFL (Collingwood) and the NRL (Canterbury-Bankstown), attending their matches whenever possible.

Greg Marks

Director, I-view Social Research

Greg has worked in Australia and the UK for both multi-national and boutique research organisations for over 36 years, as well as operating his own training consultancy. He is also a former director of the National Council of the AMSRS and past chair of the NSW division.

Greg has worked on a diverse range of public and private sector research studies for both Australian and international interests. He has conducted both qualitative and quantitative research across sectors including: pharmaceutical, travel and tourism, automotive, media, utilities, banking and finance, hospitality, health, and leisure for a host of private enterprise, government and semi government organisations.

Beyond research, Greg has had a strong involvement in various sporting and recreational bodies, as well as being an honorary editor of a sporting magazine, to which he still contributes periodical opinion pieces. He is also a registered Invigilator for the Office of Marine Communications and is an accredited trainer for Marine and Safety Tasmania.

Gotham Shetti

Account Director

Gotham currently takes care of managing client demands and expectations at I-view. Gotham is an AMSRS Member and has received AMSRO training in supervisory skills. With a Bachelor of Business in Marketing and Law from La Trobe University, Gotham also has more than seven years experience in marketing and market research. He's had significant exposure to most facets of the research industry through first hand exposure – including supervising a phone room, face to face executive interviewing, working on the client side as part of a marketing team and now as a supplier of data collection services.

Gotham started with I-view as Account Director in early 2011. His career path has included working within the fast food industry, a construction interchange business and the recruitment sector. Gotham has a good understanding of the importance of research and quality data, with experience including face to face FMCG projects, ad testing, tourism studies in remote and regional areas, government CATI projects as well as complex business to business studies.

In his spare time Gotham likes to go trekking, play badminton, cook and watch movies.

Melanie Dorman

Account Director

Originally from the UK, Melanie started her career in market and social research over twelve years ago as a qualitative fieldwork co-ordinator. In her role as a fieldwork manager in London, Melanie was lucky enough to have the opportunity of working in many interesting locations including Buckingham Palace, Madame Tussauds, the London Eye and the Tower of London, to name just a few.

In 2004 Melanie took the plunge and moved to Sydney, after securing the position of National Field Manager at The Nielsen Company (formerly AC Nielsen). In this role Melanie was responsible for managing all aspects of face to face and CAPI data collection, interviewer and supervisor training and providing daily support to five state field offices.

Melanie took up her current position at I-view in June 2010 and has responsibility for managing a variety of projects, ranging from large scale and complex longitudinal government surveys to ad hoc consumer research and tracking studies.

Tomoyo Komori

Account Director

Tomoyo started her career in market research at I-view as a telephone interviewer and became a Project Manager before pursuing a more senior role at Research Now. Apart from servicing Australian clients of Research Now, Tomoyo also looked after clients in New Zealand, Singapore, China, Malaysia and Japan. Within her role she managed national social and consumer projects as well as multi country ad-hoc projects. This often entailed managing online projects, right through to data delivery. Her responsibilities also included managing a small client service team for Japanese clients.

Tomoyo returned to I-view in 2011 and took up her current position as an Account Director. In this role she manages and coordinates online, CATI and face to face studies, as well as projects using mixed methodologies.

Alex Simmons

Victorian CATI Manager

Beginning with I-view in 2005 as a telephone interviewer, Alex has held various roles in different parts of the business over the past six years. After a year of interviewing Alex became a phone room Supervisor before leaving the Hawthorn office to do fieldwork in 2009. During 2010, Alex headed up a project office on the Gold Coast before coming back to Hawthorn and taking up the role of Call Centre Manager.

Alex is now responsible for the day to day operations of the CATI centre, from making sure budgets are met to ensuring that all quality control measures are adhered to. With the many different types of projects that come through the CATI centre, Alex has now a deeper knowledge of ad hoc and tracking studies in the fields of both Social Research and Market Research.

Alex is an avid Arsenal FC fan and spends much of his own time consumed in both playing and following football (soccer), and enjoys watching old James Bond movies.

Catherine Baker

Account Director

Catherine has over five years experience in market research, both in the UK and in Australia. She started her career at GFK Martin Hamblin in London as a Field Executive, before landing a similar role at Ipsos Mori. Catherine moved to Australia in 2007 where she started with I-view, first as a Field Supervisor then moving to a role as Project Manager. She has been in her current position as an Account Director since January 2011.

With a background in operations, Catherine has experience in all areas of project set up and project management. Her experience includes managing national ad hoc and tracking studies using methodologies such as CATI, face to face and online.

Cathrine McClelland

Coding and Data Entry Manager

Cathy started her career in Market Research at AGB McNair as a Data Entry Operator for two years, before moving to Info Corp first as a Supervisor and later being promoted to Data Entry Manager, a position she held for 10 years. In 1997 Cathy established her own Coding and Data Entry company, Cathlan Pty Ltd, and ran it successfully for seven years.

With her 25 years of knowledge in market research operations, Cathy has brought a wealth of experience to her role as Coding and Data Entry Manager at I-view. Within that role, one she's held for 6 years now, Cathy also manages numerous trackers and ad hoc projects, both online and offline.

Jane Prior

Panel Manager

With over 25 years experience in market and social research, Jane’s responsibilities have included the management of complex face to face projects, qualitative interviewing, CATI management, project management and online operations. Jane's extensive operational experience has shaped the expert approach she now takes in managing the MyView panel, understanding the importance of running a high-quality online panel, particularly from a research buyer's perspective.

In 2010 Jane successfully gained accreditation for MyView in the ISO 26362 International Standard for access panels, and worked with I-view's Web Developer to create a fresh MyView website. She continues to manage the growth of the MyView panel, in addition to her role on the I-view panel operations team. Jane is looking forward to the future growth and success of MyView

In her own time, Jane sketches with charcoal, dreams of new travel adventures and tackles Sydney's bike paths.